FAQs

We do recommend booking around 4-6 weeks in advance where possible to secure your preferred journey. In the peak summer months, you may need to consider booking further in advance to avoid missing out.

Tickets can be purchased on the day if availability allows, this is more often in the off-season winter months or due to a late cancellation.

Give one of our friendly reservations team members a call on (03) 6471 100 to explain, where possible we will simply switch your booking to the correct journey. This will depend on seating availability on the other journey and day of travel, however we will do our best to help get you back on track.

Currently our steam trains operate out of the Queenstown station, on our Rinadeena, Rack and Rainforest, and Lynchford Express journeys.

The steam engines are needed at this end of the line to run the Rack and Pinion section of the track.

Usually, yes. During one half of the journey you will face in one direction, but once the train travels in the opposite direction (on the way back to your original departure station), so will you. This means you will face backwards either during the first or second half of your journey. As the train moves quite slowly, motion sickness is exceptionally rare, however, should you have any concerns about this, please call our team directly at least 24 hours prior to your departure.

Not always, no. Heritage diesel locomotives were used on the section of line between Strahan and Dubbil Barril from the 1950s, and they are still in service. If your journey travels along the Abt Rack and Pinion section, however, you will definitely be onboard a steam train.